1. Information We Collect

We collect information that you provide directly to us, as well as information automatically collected when you use our services.

Personal Information You Provide

Contact information (name, email address, phone number)
Company information (company name, MC number, USDOT number)
Equipment information (truck type, trailer type, capacity)
Operating region preferences
Insurance information
Communication preferences

Automatically Collected Information

Browser type and version
Device information
IP address
Pages visited and time spent on pages
Links clicked

2. How We Use Your Information

We use the information we collect to:

Provide and maintain our dispatch services
Match you with appropriate freight loads
Communicate with you about services and updates
Process your application and set up your account
Negotiate rates with brokers on your behalf
Handle paperwork and documentation
Improve our services and user experience
Comply with legal obligations
Send you marketing communications (with your consent)

3. Information Sharing

We may share your information with:

Freight Brokers and Shippers: To facilitate load matching and transportation services
Service Providers: Companies that help us operate our business (hosting, analytics, payment processing)
Legal Authorities: When required by law or to protect our rights
Business Transfer Parties: In connection with a merger, sale, or acquisition

We do NOT sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data
Secure socket layer (SSL) technology
Regular security assessments
Access controls and authentication
Employee training on data protection

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your account is terminated, we will delete or anonymize your information within a reasonable timeframe.

We may retain certain information as required by law or for legitimate business purposes.

6. Your Rights

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate personal information
Deletion: Request deletion of your personal information (subject to legal requirements)
Opt-out: Opt-out of marketing communications at any time
Portability: Request your data in a portable, machine-readable format

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use the following types of cookies:

Essential Cookies: Required for website functionality
Analytics Cookies: Help us understand how visitors use our site
Marketing Cookies: Used to track visitors across websites

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features may not function properly without cookies.

8. Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policies of every site you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us. If we learn that we have collected personal information from a child without parental consent, we will delete that information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

TrucLoad
Email: [email protected]
Phone: (555) 123-4567
Address: Atlanta, GA

Privacy Policy